Avis Unveils Premium Rental Experience with Concierge Service

Avis First: A New Era of Convenience in Car Rentals

Avis is introducing a groundbreaking service that promises to make car rentals more convenient and comfortable than ever before. This new offering, called Avis First, is designed to elevate the rental experience with features such as curbside pickup, upgraded vehicles, and personalized concierge support. The goal is to simplify the often stressful process of renting a car at airports.

What Makes Avis First Unique?

Avis First is positioned as a luxury rental option that brings a VIP-style experience to travelers. Instead of dealing with crowded rental counters or shuttles, customers will be greeted directly at the curb by a concierge who has their vehicle ready. This approach eliminates the need to navigate through busy garages or wait in long lines.

The concierge not only helps with loading luggage but also assists in connecting to CarPlay and explaining the vehicle’s features. When the rental period ends, returning the car is straightforward—simply hand over the keys at the terminal without the hassle of refueling. Avis will even fill the tank for you at the local market rate, avoiding the typical high prices associated with gas if the car isn’t fully fueled.

Availability of Avis First

Currently, Avis First is available in select markets. Travelers can look for the clearly labeled Avis First option when searching for rentals on Avis.com. The program is now available at several airport locations, including Denver, Fort Lauderdale, West Palm Beach, and Honolulu. It's also expanding into urban areas such as New York City, Hoboken, Chicago, San Francisco, Miami, Orlando, Washington, D.C., and Seattle.

According to Avis, this service is not meant to replace traditional rental options but rather to provide an alternative for those seeking added comfort and ease. While it comes with a premium cost, it is intended to be accessible to a wide range of customers, not just elite loyalty members.

Expert Insight

Andres Barry, executive vice president and chief commercial officer, Americas, Avis Budget Group, emphasized the benefits of Avis First. He stated, “Avis First introduces a new level of ease and efficiency, delivering curbside service and premium vehicles exactly when and where travelers need them. It’s designed for those who expect more, with concierge-level service, elevated comfort and complete control over the journey.”

Tips for Booking

When booking a car rental, it's wise to use a credit card that offers bonus points on these purchases. Cards like the Ink Business Preferred® Credit Card (3x points on $150,000 of bonus category purchases annually, then 1x), Chase Sapphire Preferred® Card (2x), or Capital One Venture Rewards Credit Card and Capital One Venture X Rewards Credit Card (2x) can help accumulate extra rewards on your rental.

Final Thoughts

Avis First provides a more convenient and streamlined alternative to traditional car rentals, featuring curbside pickup, concierge service, and easy returns. Although currently limited to select markets, the service is expected to expand to more airports and cities soon.

For more exclusive content and insights, follow Upgraded Points on MSN. Stay tuned for updates on related travel news and trends.