Uber Data Reveals Australia's Top and Worst Riders

December 14, 2025 Post a Comment

Uber Rider Ratings in Australia for 2025: A Closer Look

Uber has released its 2025 Rider Ratings Ranking, offering insight into the average ratings of riders across various cities and states in Australia. The national average remains steady at 4.82 out of 5 stars, showing no improvement from the previous year. While this stability suggests that there hasn’t been a decline, it also highlights that there is still room for growth.

Cities with the Lowest Rider Ratings

Perth and Adelaide have the lowest metro rider ratings at 4.78, just below the national average. This puts them at the bottom of the list when it comes to rider ratings. Other cities with lower scores include Brisbane and Melbourne, both at 4.80. These figures indicate that riders in these areas may need to focus on improving their behavior to raise their ratings.

Cities with the Highest Rider Ratings

On the flip side, several cities have managed to exceed the national average. Gold Coast, Sunshine Coast, and Cairns lead the way with impressive scores of 4.88. These coastal cities continue to show strong performance, maintaining their top positions for the third consecutive year. Other cities like Newcastle, Darwin, Launceston, and Hobart also performed well, with ratings above 4.85.

State Rankings and Performance

When looking at state rankings, the Northern Territory (NT) tops the list with an average rating of 4.86. This is followed by Tasmania (4.85), New South Wales (4.84), and Queensland (4.83). However, Victoria (VIC), South Australia (SA), and Western Australia (WA) lag behind, with averages of 4.80, 4.78, and 4.78 respectively.

Understanding Your Rider Rating

Uber provides a straightforward way for users to check their personal rider rating. Here’s how you can do it:

Ensure you’ve got the latest version of the Uber app.
Open the app and tap Account (bottom right).
Your star rating is waiting for you in the top left corner.

To dive deeper into your rider rating and see how many times you’ve earned a perfect 5-star rating from drivers, follow these steps:

In the settings menu, tap Privacy, and you’ll be directed to the Privacy Centre.
On the “Would you like to see a summary of how you use Uber?” section, click on “See summary.”
Scroll down to Ratings and tap on “View my ratings” to see the breakdown.

Tips to Improve Your Rider Rating

While a good start is not vomiting on the Uber ride home after a night out, there are some extra things you can do to get some brownie points, according to Uber itself:

Be ready and at the correct pickup spot when your driver arrives.
Greet your driver with a simple “how are you going, mate?”
Don’t slam the door.
Take your rubbish and belongings with you.

Your Uber rider rating is based on your last 500 trips, so there’s always room to improve. By following these tips, you can work towards achieving a higher rating and becoming a more appreciated rider.

Best and Worst Riders Across Australia

The cities with the worst rider ratings in Australia include:

Brisbane – 4.80
Melbourne – 4.80
Adelaide – 4.78
Perth – 4.78

For states, the worst ratings are found in:

VIC – 4.80
SA – 4.78
WA – 4.78

On the other hand, the best-rated cities include:

Gold Coast – 4.88
Sunshine Coast – 4.88
Cairns – 4.88
Newcastle – 4.86
Darwin – 4.86
Launceston – 4.85
Hobart – 4.85
Wollongong – 4.83
Sydney – 4.83
Geelong – 4.83
Canberra – 4.83

And the best-rated states are:

NT – 4.86
TAS – 4.85
NSW – 4.84
QLD – 4.83
ACT – 4.83

Final Thoughts

Uber’s 2025 Rider Ratings Ranking offers a comprehensive look at the performance of riders across Australia. While some cities and states are performing well, others have room for improvement. By understanding how to check and improve your rider rating, you can contribute to a better experience for both drivers and passengers alike.